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MCT CA Products
Personal Unified Communicator (PUC)
Audio Meeting Genie
Web Meeting Genie
Click Dialer
Unified Messaging
Voice Mail
Fax Server
MessageCasting
Speech Attendant
Speech Dialer
Phone Accounting
IP Logger
CA Certified Server

 

 

 






 

 

  Voice Mail (VM)
  New Generation IP Unified Messaging System Brochure Download
  Voice Mail is one of options of enterprise telephone system. It allows callers leaving their messages when users are unable to answer their phone. Users can listen and reply it later to carry on their business. MCT VM is designed for state-of-art IP telephone system. It comprises voice mail and auto attendant functions and can be integrated with enterprise email system. It offers users accessing voice mail through multiple channels either by phone, web or email, so that users will not miss any important message and business opportunity. It substantially enhances enterprise users’ mobility, productivity and customer service quality.
 

Benefits
1. Enhance employees’ mobility, productivity and efficiency.
2. Keep business communication on when users are temporarily unavailable.
3.
Enhance customer service quality.
Main Functions & Differentiation
1. Support Voice Mail and DTMF Auto Attendant function.
2. Support integration with IP PBX by SIP trunk with Message Waiting Indicator (MWI).
3. Integration of voice mail, enterprise LDAP and email system to enable unified messaging.
4. Support integration and authentication of LDAP including MS AD, Lotus Domino & Open LDAP.
5. Support integration with user’s personal phonebook from Outlook and Lotus Notes.
6. Support play, save, reply, forward and delete voice mail through phone, web and email interface.
7. Support forward a voice message to phone or email of a person or a group.
8. Support user authentication and password protection.
9. Support accessing and managing voice mail through multiple channels (phone, web and email).
10. Support personal greeting according to time and status.
11. Support Manager/Assistant feature to allow user authorizing his assistant to manage his voice mail.
12. Support integration with Exchange / Domino (optional)
Sync message read or deleted status in email to voice mail system and turn off phone light
13. Support unified web based user & management interface with other MCT CA applications.

 

System Specification
1. Standard server supports up to 60 ports of VM application and stackable for expansion. More powerful server is optional for larger capacity     in one box.
2. Support HA architecture for large enterprise.
3. Support Windows and Linux OS.
4. Support SIP/E1/T1/Analog protocols to integrate with IP PBX.
5. Built in W3C VoiceXML 2.1 complied IVR - MCT NetVoice. It is easy to integrate with enterprise backend database and applications by     web development tools (ASP, PHP, JSP and CGI).
6. Support multiple integration interfaces: Database (ODBC/JDBC), Directory Service (LDAPv3), TCP\IP Socket,Serial Port (RS-232), Email     (POP3).

  User Interface

  Management Interface

 
Deployment Architecture




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