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IP Logger
CA Certified Server

 

 

 






 

 

  IP Logger (IL)
  Cost Effective Recording Solution to Enhance Service Quality Brochure Download
  MCT IP Logger is able to record phone calls of IP, digital and analog phone by either span or conference mode. It supports total recording and selective recording and recording on demand to meet the requirement of enterprises. Leveraging the new SIP VoIP technology, it saves total cost of ownership and enhances management flexibility by eliminating cable to trunk and extensions as legacy recording system. User can search, play back, real time monitoring from remote and manage system by web interface. Enterprise can record important communication to prevent disagreement. Management in call center can identify good or bad practices of agents to improve customer service quality.
It greatly enhances enterprise productivity and customer service quality.
 

Benefits
1. Cost effective solution by saving cabling cost and recording of IP, digital and analog phone in a server.
2.
It can record IP, digital and analog phone in a server by conference mode.
3. Economic price offers fast investment return.

Main Functions & Differentiation
1. Support recording of IP, digital and analog phone in a server by conference mode.
2. Support recording of IP phone by span mode.
3. Support total recording, selective recording, recording on demand and silent monitoring from remote.
4. Support searching by multiple indexes.
5. Support integrity of recording files. Even system administrator can’t access it through OS level.
6. Support G.711 a-law, µ-Law & G.729 compression and SSL encryption.
7. Support periodical backup of recording files to external storage devices and backup recovery.
8. Support expanding storage capacity by external devices (HDD/DVD/DAT/MO/SAN) in network.
9. Support integration and authentication of LDAP including MS Active Directory, Lotus Domino and Open LDAP, and user authority     management.
10.Support web based user & management interface.
11.
Support integration of Cisco IPCC Enterprise and IPCC Express.

 

System Specification
1. Support SIP/E1/T1/Analog protocols to integrate with IP PBX.
2. Support up to 120 concurrent sessions and 50,000 hours (1TB) recording in a single server.
3. Support expanding recording channels and time by stacking servers and external storage.
4. Recording time is dependent on storage capacity. Each GB supports 50 hours recording by G.711.
5. Support Windows and Linux OS.

  User Interface
  Management Interface
  Deployment Architecture




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